All sales
final.
Please read this before you order. It is short on purpose.
ALL SALES ARE FINAL.
All sales are final. No returns and no refunds. Once you place an order, it is final.
No returns and no refunds
Every piece is printed to order. No returns and no refunds. This applies to the Airless Basketball, every other product, custom prints, and custom-order deposits.
Delivery can take up to 30 days
Shipping and delivery can take up to 30 days on all orders. Please allow a full 30 days from the date you place your order before expecting delivery.
The only refund exception
If your order has not been delivered more than 30 days after it was placed, you may request a refund at that point. That is the only situation in which we offer a refund. A late-delivery refund does not change the all-sales-final rule for orders that arrive within 30 days, or for customers who simply change their mind.
Free shipping on your first order
Your first order ships free. We recognize a first-time customer by the email address used at checkout. Later orders use our standard shipping: a flat $15 rate, waived when the merchandise total after discounts is $150 or more.
Custom orders: 25% deposit, balance after you confirm
You can request any type of custom print. A 25% deposit is due up front to start the customization. That deposit is non-refundable.
We will show you the print or a proof. Once you confirm it, the remaining 75% balance is due. We ship after the balance is paid. The 30-day delivery window for a custom order starts when the print is confirmed and the balance is paid.
All sales are final. The deposit is not refunded if you change your mind, and it is not a return or an exchange. The only refund exception still applies: if delivery takes longer than 30 days after confirmation and payment of the balance, you may request a refund of amounts paid at that point.
The 1 in 100 prize is not a return refund
If you win the 1 in 100 promotion, you receive a Golden Ticket for a FREE item: one free print of your choice on your next order. That is a promotion prize under the Official Rules. It is not a return or a refund under this all-sales-final policy.
Questions: [email address]. Sponsor address: [street address], [city, state ZIP].